Speaking for myself and the staff at Compassionate Care Western North Carolina, it is humbling and an honor to serve our community. Our role is to provide comfort, compassion and quality care to our patients and their families at one of the most difficult and vulnerable times of their lives. When this is accomplished it brings a sense of peace to the entire family. That’s a good feeling to go home with at the end of the day. While working in hospice is often difficult, it is also very rewarding.
Hospice of Yancey County was organized at the grassroots level with an all-volunteer staff in Yancey County in 1982. Medicare certification was achieved in 1984. We have served our community as the local, non-profit hospice unaffiliated with any other hospice organizations for over 35 years. We moved into our beautiful administrative offices on Georges Fork Road around 2000. Through the years our program has grown and in 2016 we launched a Palliative Care Program. We are now doing business as Compassionate Care Western North Carolina serving patients and families wherever they call home in Yancey, Mitchell and Madison Counties.
All Medicare certified hospices are required to provide certain core services to hospice patients such as Nursing, C N A, Chaplain, Social Work, Bereavement and Volunteers. The manner in which those services are delivered vary greatly from hospice to hospice. Compassionate Care Western North Carolina focuses on a Higher Standard of Care and that is evidenced by the receipt of national recognition for four years of Hospice Honors and most recently Hospice Honors Elite, which recognizes hospices that provide the highest level of care according to the patient caregiver.
Let me say that ALL hospice care is palliative care, but all palliative care is not necessarily hospice care. Both palliative and hospice care provide comfort. Palliative Care is a specialized medical care for people with serious illnesses. This type of care is focused on providing relief from the symptoms and stress of a serious illness. The goal is to improve quality of life for both the patient and family. Palliative Care can begin at the time of diagnosis and continue along with aggressive treatments.
When a family is coping with a serious illness and a cure is no longer possible, hospice provides the type of care wherever the patient calls home that most people say they want at the end of life: comfort and dignity. Considered to be the model for high-quality, compassionate care for people with a life-limiting illness, hospice care includes expert medical care, pain management, and emotional and spiritual support. Expert care is provided by an inter-disciplinary team of professionals and trained volunteers. The wishes of the patient and family are always at the center of care.
Far too many people wait until they are in the midst of a health care crisis before thinking about what options are available or what care they or their loved ones would have wanted. One of the best ways to make sure you and your loved ones benefit fully from hospice, should you ever need this care, is to talk about it before it becomes an issue.
The goal of Compassionate Care Western North Carolina is to provide a Higher Standard of Care. We are dedicated to being recognized as the hospice of choice in our community and for being the most respected and trusted experts in palliative and hospice care. Our patients and families are our own families. We treat them with Respect, Excellence, Compassion, Integrity and Professionalism.
We were established in Yancey County and have served our community for over 35 years as your local, community, non-profit hospice and plan to be here for the next 50+ years.
For further information or to make a patient referral give us a call 828.682.9675 and someone from our staff will address your concerns and needs to the best of our ability.